Hi, first time poster here - sorry fi this is a noob question.
After what felt like years transferring data to the EX2 over wifi, I’m pretty much there - all my essentials are backed up. I’ve connected a 4tb seagate powered hard drive to the number 1 USB 3.0 port, and it shows up fine on my mac and I can see it on my ‘My cloud’ iphone and desktop apps. I’m storing non essentials like movies and music on here to access over my network - I’m keeping the storage space on the EX2 itself for only important info.
However, I can’t seem to acess the files on the Seagate drive from my iphone (6) or from the desktop app. On the iphone, it comes up with the error message: File not found. ‘The file you are looking for is no longer available.’ I have a few folders within the Seagate HD - it shows none of them. I’ve tried removing and reloading the EX2 on the iphone app, but it does the same thing. When I click on the Seagate HD on the mac desktop app, it just thinks (blue circle just goes round and round) and doesn’t actually do anything else.
I can access the folders and files when connected direct to EX2 on my Mac through finder though, which makes me think I need to do something on the desktop and iphone apps, or fiddle with the setting on the EX2 to provide access. Your guidance would be great!