Accessing Dashboard

When following instructions outlined in article “Answer ID 13879” at one point I come upon a page entitled Settings Login with one field username filled in with “admin” that cannot be changed and another “password” that needs an entry. This is not described in the above mentioned article and the device password is not the correct one. When entered the system comes up with the message “Unauthorized” blocking any further progress. What is to be done please?

Try a Dashboard reset in order to clear your login credentials.

https://support.wdc.com/knowledgebase/answer.aspx?ID=14176

By the way, at default there should be no password for SMB/AFP type of access on MPWP. The device also doesn’t support the multiple user accounts/login like a traditional NAS.