Accessing cvia Windows 11

[sparchead22]

Hi WD Community!

I have a My Book World Edition II NAS unit and I’m having difficulty accessing it through File Explorer on a Windows 11 OS computer, but I can access the NAS on the same network from a Windows 10 OS computer. The IP and web configuration pages of the NAS are accessible from both computers, but only the W10 OS computer can access the files. What am I doing wrong?

[Keerti_01]

Hi @sparchead22,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask