My daughter’s MacBook pro video card died so she purchased a new MacBook pro. Prior to her old machine dying completely, we could see time machine has been taking backups over time. I skipped migrating from the time machine backups during the initial setup of the new mac as I wanted a clean slate. Now that the mac is setup (Wi-Fi etc.) I tried to setup time machine to restore some of her files.
this is all being done via WiFi.
I can access the mycloud device within time machine (guest), but it doesn’t show any of the previous backups to restore from. When I access the myclould device from safari on her mac using my id and password (her id and password don’t work - see last paragraph) - I see that she is a user; I see the time machine share (public); and time machine is “on” in settings.
I tried to use the Migration assistant to transfer and on the “Transfer Information to This Mac” page it was able to find the mycloud device (as guest), it saw the time machine share and “jane doe’s MacBook Pro” is displayed and it shows “TimeMachineBackup” (name of the share) then it shows “Loading backup…”. I’ve left this screen untouched for over 24 hours and the “loading” never completes. If I use Finder and connect to the server - I see “jane doe’s MacBook Pro” file.
The odd thing is that when I use her user id and password to access the mycloud device (locally) it says her id/password are not valid. I went as far as changing her password while I was logged in as me and rebooted the mycloud device.
this is a 3TB mycloud device with 2TB free and firmware version 4.5.0-315.