I can access the Admin menu or UI to My Cloud 4G unit when I am home by entering in my browser the IP address, but I cannot connect to it when I am away from my location. Does anyone know how I can access the Admin Mene/UI while away from home?
Officially you cannot access the My Cloud Dashboard from a remote location. This issue is well discussed in several prior threads. Unofficially the workaround is to either hack the My Cloud OS firmware using SSH or use some type of VPN to access your local network from a remote location.
Here is some past discussion, others can be found using the forum search feature (magnifying glass icon upper right):