Access Photo through Apps "WD Photos"

when i logged in “WD Photos”, the photos on “My book live” can’t not shown. My firmware is “MyBookLive 02.43.10-048 : Core F/W”. How to settle this ?

Have you tried using the (newer) My Cloud app?

yes…“my cloub” works…but it can not “preview” photos until you click on each photo…that’s why i kept using “wd photos”

Well I have a different WD My Cloud device, and I just checked on my iPhone and I see the preview thumbnails. Sorry you can’t.