Access Error: 404 -- Not Found

I am having problem to connect remotely to my Book® Live™ Duo. (cloud) I have activated all settings. It works fine within the studio network but such as Mac Book, I Pad etc but I can’t connect from outside. As soon I go to the remote access site I select share and I will get the following message:

Access Error: 404 – Not Found

Any idea?


You might need to activate port forwarding on your router to make sure that you have permission to access to your network.

Check the link below for additional information