Access Denied

Using either Internet Explorer or Firefox go to wd2go.com sign in then click on My Cloud image get Access Denied To view this content, you must log in as an authorized user. Click to log in.

What am I doing wrong. Help. Thanks

Well, if the link you posted is any indication, you’re trying to use WD 2go even when you’re on your own network?   

To clarify went to https://www.wd2go.com/login.do

Never had problems before. Have to admit ever since FW 4.00.00-607 every day a new surprise.

Removed device from wd2go.com, then did system only restore and everything back working again