tried the WD expert suggestion and various reboots, exactly the same as others, can see the drive in WD quickveiw, and via windows explorer but as soon as I run WD SmartWare (oxymoron) it says drive locked and whatever I type in (I have never set a user name so assume it is admin, although I have tried my e-mail address, WDLiveBook and other users names that I have used in the past on other things as well) and any of the passwords I use to access via dashboard or web it says authentication failed! Please sort soonest
Please can someone from WD send some other suggesitons or a fix so we can actually use the MBL properly. Otherwise, this purchase has been a waste of time.
