Just joined this forum to find the answer to this very question!
Decided to install latest version of SmartWare because of problems with WDFME.EXE hogging system resources on my Win XP laptop. Followed advice elsewhere on this forum and did a full uninstall on the existing version, as apparently the latest is not a true upgrade and leaves bits of the previous version all over the place, including the registry. Then ran the registry cleaner to ensure I’d got rid of all the cr*p, *then* had to install .NET Framework V4 as the installer said it couldn’t proceed without it.
So far so good and on reboot after install no sign of WDFME.EXE in process list so presumably WD has got rid of it somehow - thank goodness.
However, although the drive can be seen in every possible way, including WD Quickview and all related utilities, when I open Smartware (there’s a misnomer) the drive has a padlock symbol next to it and wants a user name and password. I had originally set these up from my other PC, a Win Vista machine, via browser admin access, but I made sure there are no passwords set etc for the two user names I created. Can I connect from the XP machine? Can I b*ll*cks! Instead I get an error dialog saying network path not found and an error exception code that changes every time I try it. What a crock! Meanwhile, I can right click on the padlocked drive and get all other information about it no trouble, so plainly it can be seen by the software but there is some kind of a bug in the wretched SmartWare and I have wasted 3-4 hours trying to fix it.
Great drive, lousy software - don’t want to go back to previous version because of WDFME.EXE resource-grabbing problem.
Anyone got any ideas?