Okay…I am confused! Bought Mybook Live 2TB Network drive. Ran WDSmartware to backup my primary computer. Selling feature of Mybook Live was sharing of files over network with my laptop(s) , and streaming files to other devices, WDTV etc.
Just found out I CAN"T see any of my backed up files as the WD Smartware puts them in a “hidden” file…So I can’t access them from my computer, laptop or other devices. Only accessible using “retrieve” function…
Support tells me I have to drag items from my computer to a “public” folder on the network drive to make files accessible over the network…but thats not what the promotional material about the drive said!
There has to be a way to make existing backup files PUBLIC…WD Online support notes says you can use Windows 7 backup to make accessible backup files…NOPE…need Windows 7 Professional or Ultimate, not Premium…
WD HAS to provide software to make backup files PUBLIC on a network…Otherwise my backup drive DOES NOT work as advertised!
