First of two problems… and this is frustrating…
first problem is the website being so archaic like you would expect to create a new topic under the forum that you wander into but the create new topic is greyed out or is it just me as I can imagined being banned from the SSD section. Under my favourite forum the My Cloud Home the Create a new topic is normal, it is just the WD SSD Drive forum that the create a new topic that is greyed out. So I wander back up to the top of the forum and there the “create a new Topic” is. fine and then I can select the forum of where I post under which by the way has over hundreds of forums in alphabetical order and good luck if you were to scroll and select a forum and luckily there is a search function that allows me to type SSD and there it is… so who writes this Website software? I mean the other last time I complained was about where the log off button got moved to because it took me 15 minutes on clicking all submenus looking to sign off. This is worse than Windows where they decide to hide the start menu. Stop it already. I mean nobody wants to post in a moving archaic forum where you cannot create a new topic and when that happens they are not going to look for a way to post and thus your forums dies.
Anyway my second and main problem is my purchase of 2xWD Passport SSD and how problematic they are.
Many years ago I bought two WD SSD 1TB drives and had a horrible experience with them and ended up arguing with Best Buy on returning them. Thankfully I did get my refund.
I then bought a rival Samsung SSD 2TB and never looked back until today.
I was going to use my Samsung SSD 2TB on my new gaming machine but I needed some SSD’s to replace my Samsung on my Mac for use with Calibre so I looked around to see the new 1TB WD Passport SSD cards on sale at BestBuy so I bought 3 of them thinking of using them for various tasks on my MacBooks.
Absolutely horrible experience as I spent 3 days troubleshooting all kinds of problems.
First problem was a message that I haven’t seen since the time that I bought the two 1TB WD SSDs and that is “Disk Not ejected Properly”. I had multiple of these messages as I was copying my ebooks from one SSD to another. Yup I also thought about power supply and my hub does have a external power and that wasn’t the problem.
Absolutely not, I will not be troubleshooting your Hardware for you WD…
Something about your SSD drives don’t quite fit in with Apple Hardware.
I thought it might be the Mojave OSX so I moved the SSD over to OSX Monterey and there it sat for a couple of days doing nothing until today (a couple of days has passed between the first test and today) where I thought I would spend the day copying over the ebooks again on a newer OSX Monterey… and there it froze again… it said two days to copy 200GB of data… and this is your fastest SSD of speeds up to 1000MB?
Good grief… WD… take two SSD and mount them on a powered Hub and test…
This happened several years ago and it is still happening today through multiple OSX. Not my MacBooks, Not my OSX and not my software.
Oh yeah one more thing… after installing WD Discovery my Mac just froze…
again I ask… who writes your software? let me know… WD Discovery gave me problems 3 years back on mounting the SSDs. Today WD Discovery crashes my Mac upon install on a Mojave Mac.
Lastly as if anyone or WD cares, I did format the SSD drives to Ext4 Journal so there are no NTFS software involved. Just straight OSX file copy. It does work from time to time, but it definitely stops working when you try to copy from SSD to SSD and from that time on, everything is in error. Also I did use the disk utility to fix all errors and that reported no errors. I bet it is the same controller that you created back in 2019 that is still causing the same error today.
All 3 WD SSDs are going back to Best Buy and hopefully there won’t be any arguments…
Pass it on to your tech guys… and make sure you hire someone that uses a Mac because I believe that half your users are Apple Fan boys.