Hello, and thank you in advance for any feedback and support.
I am able to connect to my device to upload/download any files that I need to. My boss now wants me to create separate Shares for him and his kids and their personal data. Any time I log into the dashboard and try to edit anything, the update graphic shows up and simply freezes there. Nothing happens. I have checked in settings and the remote access setting is set to “off” and is grayed out. Any reason I would be unable to change this setting? Is there any reason I shouldn’t be able to edit any settings?
As far as I understand the device is connected to the office’s network - I am able to upload/download from any computer but not change settings!