Able to access only 1 user in TV

The My Could is designed to be connected to a router (or switch/hub) on the local network. While one can directly connect it to a computer or TV it is not the recommended method of connection due to the need to configure the IP address of the My Cloud and computer/TV so they are both in the same IP address subnet range.

One cannot use the USB port on the My Cloud to connect to a computer or SmartTV and then access media/data on the My Cloud.

Normally SmartTV’s use DLNA to access the My Cloud media content. DLNA does not support using passwords or user names to access media.

If steaming media from the My Cloud see the following topic for more information.

https://community.wd.com/t/faq-twonky-dlna-media-server-setup-use/95373

Also, if you haven’t done so already you may want to read the My Cloud User Manual (http://www.wdc.com/wdproducts/library/?id=439&type=25)which explains how to setup the My Cloud and how to access / configure the various features on the My Cloud.