WD Community

A mistake when registering my product on the website

Hello,

I entered the wrong purchase date for my product when I was trying to register my product. Instead of 2015, I bought my WD Element External Hard Disk at 26 October 2014. I’m afraid that this might affect my warranty because I am trying to submit a RMA. What should I do?

Cheers.

Hi there and welcome to the WD community.

On this case i recommend checking the warranty of your unit on the WD support site:

http://wdsupport.wdc.com/warranty/serialinput.asp?custtype=end&requesttype=warranty&lang=en

If you check the warranty and it is not correct i suggest contacting support:

http://support.wdc.com/country/index.asp?lang=en%22

Support for Western Digital Hard Drives | Western Digital

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