8TB GDrive with thunderbolt

G-Technology G-DRIVE
1

Hi all
I have just bought a Gdrive with thunderbolt to store my photos, but as soon as I switch it on I loose internet connection win11 64
any ideas
omt

2

Hi @oldmant,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask