Suddenly, on of my 2 passports no longer works. (500GB, I’m using Windows Vista).
When I plug it in, the Smartware install screen will pop-up. As usual, I close it. Then the actual content screen should pop up, with my folder full of content in it. But this no longer happens.
The LED then flickers, and will continue to flickr for as long as I keep the drive attached, but nothing happens. The disk containing my content doesn’t open. I cannot access it.
When I want go to check my disks (“my computer”) it takes ages before the “my computer” folder finally opens. There I read:
-CD Station (D: ) WD Smartware (0 bytes of 644mb)
-Local drive (J: ) … [nothing]
When I check the WD Quickview I read: My Passport Essential USB HDD [J:] : Used = 0, Locked = No, Temperature = OK.
I have an exactly the same second WD passport, with exactly the same cable, bought exactly the same day, and this one works. But the other one, strangely enough gives nothing. I don’t know what’s wrong.
I recently installed and then removed an piece of software that creates virtual drives, called Daemon Tools. It interfered often with my drives, generating Blue Screens of Death when I gently touch the drives. After disinstalling it, one Passport works, the other doesn’t.
Any help out there? Thanks.