Aug 17HELLO I AM IN A PANIC AS MY HARD DRIVE DOES NOT SEEM TO READ ON MY DESKTOP OR LAPTOP. IT READ ON MY VIZIO TV . ONCE I CONNECT IT TO THE COMPUTERS I HEAR THE LOADING OF THE HARD DRIVE BUT NOTHING EVER COMES UP . CAN SOME ONE PLEASE TELL ME WHAT I CAN DO TO JUST GET THE INFORMATION FROM THE HARD DRIVE AND TRANSFER IT TO MY COMPUTER? I DO NOT WANT TO LOSE WHAT I HAVE INSIDE
Make sure you connect the unit to the back usb ports of your computer and check on disk management to see how is the drive showing.
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