4TB with issues after 2 months no reg.possible by portal

[Reply]

Hi, hopefully someone of WD can reply on this request.
Bought 7 WD disks and 2 of them are facing problems.
I tried to register the drives but portal reports an issue and you cannot send an e-mail if you are not registered a drive.
Need a solution for both drives.

Details:
WDC WD4001FAEX-00MJRA0 & WDC WD4000FYYZ-01UL1B2

Ser : [Deleted]

Instal dte end January 2015

[Hamlet]

Hello, 

I recommend you contact support for assistance with this.

Contact WD

[Reply]

Hi, I tried but if you cannot register your drive(s) you cannot send a request.
Also the local WD support team sentz me to this support area.
Could you send me a pm with the supoort mail adres of WD.

I do not understand why the support team is not accessable if you do not have a login.