Just purchased a 4TB unit. Now installed, I have a problem in need of a solution.
My network is running a Netgear R6200 router. Netgear Genie and Parental Controls are installed and filtering the Internet connection at the highest setting. Parental Controls enabled, the MyCloud unit will not connect to the Internet.
Disabling Parental Controls in Netgear Genie solves the problem. The unit connects to the Internet.
I want BOTH Parental Controls enabled and Internet access by the MyCloud device.
If you are not familiar with OpenDNS Parental Controls and the Netgear Genie, the ap filters out practically anything you would not want a teenager doing or participating in on the Web. The ap allows bypass of Parental Control filtering via a bypass account. My system and that of my wife are bypassed, but my daughter’s devices and open systems in the home are not. Filtering is set to high (no Snapchat, no Messenger, no **bleep** sites, etc.)
I am going to continue using Parental Controls and would like to use the MyCloud unit with my various i-devices. As far as I can tell there appears no mechanism for bypassing the MyCloud unit other than with Netgear Genie and a bypass account, something not possible on the MyCloud storage device.
Is anyone aware of how to make the two systems play nice together?