This is the error that appears
“Data volume failed to mount
The data volume on the drive is not accessible. Please contact customer service.
Saturday, January 04, 2014 12:06:56 AM”
It is connected to router “Comtrend AR5387-un” and Network 1 laptop with W7&W8 (dual boot) and 1 desktop with Vista
The startup does well, just that instead of “blue” is “red” permanent. Allows access to the control panel and all the options but with the warning (red) as indicated and “Space Available” only 2GB.
What can happen?
Do you have any solutions before sending the customer care service?