4TB easystore will not run backup plan

Running windows 10, on brand new Lenovo PC. I can run a manual backup (by opening app, and requesting backup), but the backup plan has not been running - set at daily, 7 days a week, in early am. Any ideas? Thanks!

Hi mikeya,

You’ve to make sure that your computer should be “ON”. It should not be either in sleep mode or shut down.

If your WD External portable drive is going into sleep mode, refer to the link mentioned below to resolve such issue: