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403 Forbidden when accessing https://home.mycloud.com/

Hi ,
Got some error when accessing home.mycloud.com, said forbidden.

Hi @envio,

Please refer to the article My Cloud: Error 403 Forbidden When Accessing Dashboard:
https://support-en.wd.com/app/answers/detailweb/a_id/24509

If further assistance is needed, please open a case with our support team at the following:
https://support-en.wd.com/app/askweb

we don’t have blocking on port 80 / 443 , yesterday I am able to access https://home.mycloud.com/ but today it’s gone 403 Forbidden again.

Hi @envio,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Support for Western Digital Hard Drives | Western Digital

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