40 Second Reset

I’ve had to do a 40 second reset twice recently. What could be causing this? Has anyone else had problem? The dashboard says my firmware is up to date. How can I prevent this from happening? Thanks.

Hi bthatcher,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.