It seems totally stuck. I cannot get the 4 second or 40 second resets to work, and I cannot see the drive on my network any more. I cannot factory reset because that can only be done through the web UI. Any ideas? I’m desperate because I don’t want to return the HDD with all my families pictures and info on it.
(Sorry for the multiple posts. I meant to post this in the My Cloud forum. Admin, please delete.)