4 TB WD EasyStore will NOT open. Drive Letter visible in "This PC"

Connected 4 TB EasyStore Portable HD to a Problem Toshiba Laptop to Download Files. Removed and connected it to my new Lenovo Laptop running Windows 11 to check the download. It will NOT open even though the Drive Letter “D” is visible in This PC". Windows 11 cannot Format the Portable HD. Tried WD Drive Utilities, WD Discovery and Acronis True Image to No Avail. Request your Help to get this HD working again.

Hi @nanhi,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: