I have a brand new Laptop. Dell inspiron 14r15r Windows 7. When I attempt to scroll through my files, I’ll get about halfway through a file and I get an error popup saying “Cannot access data, this hard drive hasn’t’ been formatted. Please format the hard drive and try again” or something similar to that. I formatted it… then pulled the data back over and attempted to access the data… I get the same message. Is this a faulty Drive?
Hello, you can use the DLG tool to run a test, also if possible try connecting the My Book to another PC to verify if the same problem happens. Check the link below for the steps.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
