3TB Mybook external drive: Laptop demands reformat won't read all data

I have a brand new Laptop. Dell inspiron 14r15r    Windows 7.   When I attempt to scroll through my files, I’ll get about halfway through a file and I get an error popup saying “Cannot access data, this hard drive hasn’t’ been formatted. Please format the hard drive and try again” or something similar to that.  I formatted it… then pulled the data back over and attempted to access the data… I get the same message.  Is this a faulty Drive?

Hello, you can use the DLG tool to run a test, also if possible try connecting the My Book to another PC to verify if the same problem happens. Check the link below for the steps. 

How to test a drive for problems using Data Lifeguard Diagnostics for Windows