I loved WD TV Live features and I bought it without esitation to replace my older Emtec V800H unit…
I upgraded to latest firmware 1.13.18 but I really disappointed with the freezing problem I got after more or less 20 minutes watching ANY KIND OF MOVIE FILE (streaming or USB).
If I pause the movie, it keeps running in the background… I got a message “Unable to play the selected file”, but it still keeps on running in the background. Impossible to stop until I turn off the unit.
It is ridicolous you are ignoring this problem. You already have undreds of posts here about this issue…
Please stop it! You have to solve it!
It is like the firmware playing process splits in two… One thread keeps on playing the file, the second thread manages the menu, with the playing in the background… If you select again to play a video, you get the former video playing, with the orange arrow turning in the middle of the screen…
There are posts about this problem dated 2010… Maybe even WD Live generation 2 were suffering this SOFTWARE BUG.
It’s not a network related problem, since it happens also playing files from a USB hard disk…
After 20 or 30 minutes, impossible to pause, impossible to access the “options” … the playing keeps going in the background… The only option you have to stop it is to shut down the device…
It appears the playing process detaches from the command interface and goes on by itself…
It’s not a network related problem, since it happens also playing files from a USB hard disk…
I understand you’re saying it’s happening via USB, but IF it’s attached to the network, try disconnecting it from the network and see if the problem remains.
All I can say is that I have never seen this issue… it’s not unusual for me to leave something paused, forget about it, and come back after several days and it still will work normally.
…and when your household is as full of kids as mine is, pausing REPEATEDLY throughout a long movie is the norm – and I’ve just not seen this happen.