3 TB stopped working, turn back

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This is a public ‘user to user’ forum not a WD support channel.

I recommend you contact WD Support directly for assistance

https://support-en.wd.com/

hello, I write 2-3 times despite the insist not to reply. I can’t get the answer. I’m not sending an email. The part number required has been canceled. I don’t have a new part number. what can I do. can you help with this?

Thanks.