2x G-Speed Studio XL and G-Raid no longer being recognized in Windows 10

Hi Rydia, thanks for the swift reply.

That’s worrying, and would be even worse for a company like G-Technology who depends on Windows working properly for their products to function. Let’s hope they come with a fix soon. Do you have any news regarding TB support in Windows?

As for the tips you gave us in your reply:

  • TB drivers
    I have now updated this to software package version: 17.3.72.250.

  • Motherboard TB software
    Until now I thought I was running the latest version but apparently not. Just went from NVM version 16, to NVM version 18 and during installation got a new error.

  • Device manager
    Thunderbolt controller - 1577 shows up and is up to date. Is there anything else that should up in device manager?

I will now reboot the PC and follow the steps from the Thunderbolt Firmware update tool, displayed in “Capture2.JPG”. If this fixes the issue I will let you know.

Thanks for the help so far,
Manoli