2TB WD Elements not working with USB 3.0 after motherboard change

easid3 · September 10, 2018, 4:16pm

Hi,
I recently bought a new motherboard + CPU and after that my WD Elements won’t work with USB 3.0 anymore. It only works with 2.0. I disabled USB-Powersaving and my USB 3.0 Hostcontroller-driver is the newest.
My system:

Windows 10 Pro Version 1803 Build 17134.228
ASRock Z370 Pro 4
Intel i5 8600k
16GB G.Skill RipJaws DDR4-3200

Thanks in advance!

alex.s · September 13, 2018, 11:29am

Hi easid3,

Does the drive shows up in the disk management while connected to USB 3.0 port?

easid3 · September 13, 2018, 11:59am

Hi,
thanks for answering. No, it won’t show up in the disk management. It seems like, it won’t get recognized at all because it’s not shown in the device manager and there’s no connection sound when plugged in.