I have an external HD that is described in title that I’ve been using for the last year with my gaming laptop and I recently tried switching over to using it on my new Desktop. Even after the necessary drivers have been installed, my HD only connects for a few minutes after accessing it before it just randomly disconnects and gives me the “USB Device Not Recognized” Windows message.
This is especially annoying when trying to copy files or access music as it just randomly becomes unreadable. Yet, it runs as it should and normal for hours still on my laptop. Its not the cable, scans including the WD one read that the drive passes and is stable, and the USB3.0 ports on the new computer work perfectly fine with flash drives. This is frustrating me to no end…
Can somebody please help me understand how I can get it to work on more than just the initial system it was set-up on so that I may continue to enjoy using this HD instead of having to buy another from a different company?
P.S. Probably should also mention that both computers run Windows 7 Home Premium and are totally up to date with all drivers.