2TB MyBook Live initializing for over a week - please help

I have a 2TB MyBook Live that had a power interruption and is now showing an amber LED indicator. I was able to log in with the web dashboard to the drive and it has been showing the “initialing” message for over a week. I can hear the disk being accessed but it doesn’t seem that it is making progress.

Is there any hope that I’ll be able to recover the data on this drive? Is there a command line interface to access the drive?

Thank you for any advice to preferably recover or as a last resort reformat the drive.

Hi there,

I got the same problem, the MBL is still on initializing for over a week…

Please come back to us !

I there, no response from WD ?

If you need a response from WD you had better open a case with WD support. This is a user’s forum with no official connection with WD (although sometimes WD employees monitor it).

If you get no response on this forum it simply means that no user familiar with problem has anything useful to say.