2tb dont recognize by xp

Portable Drives My Passport
1

LAPTOP HP WITH XP PRO SP3 MY BOOK ESSENTIAL 3.0 WITH 2TB DRIVE THE COMPUTER RECOGNIZE THE HDD IN THE DEVICE MANAGER BUT IT CAN NOT CALCULATE THE CAPACITY AND SHOW 0KB PLEASE HELP

2

Hello,

What’s the status of the drive on the Disk management?

Check the link below to see how to check the disk management

http://wdc.custhelp.com/app/answers/detail/a_id/1284/session/L3RpbWUvMTM1MDYwNjI1Ni9zaWQvQSoxSnUzOWw%3D