Hi. I have 2 x 4TB My Cloud NAS devices on my home network.
I have given both NAS devices the same setup, same usernames for login, email addresses etc…
The only difference on the 2 devices is the share names as my data exceeded 4TB.
Ideally what I want is for me to login and see my 2 Cloud Devices (which i do), but I can only access one of them. The other says ‘login not authorized’. However, last week, the opposite was the case, where I could access the other one and not the one that I can access now.
If I am on my home network, both devices are accessible via the MyCloud App.
Am I doing something wrong, should I be able to access both of my NAS devices externally, from the app or from wdmycloud.com
In addition to the previous poster asking if you gave each My Cloud a unique name.
Have you given each My Cloud a static IP address (preferably assigned or reserved by the local network router DHCP server)?
Are you using port forwarding (within the router) to forward to either My Cloud?