2 tb wd elements external hard drive freezes

hello everyone please help me about my 2 tb wd elements external hardrive freezes everytime i copying files to my pc… it hangs… i dont know to fix it… please help me

Welcome to the Community.

It’s possible for the device to be presenting early signs of a possible failure. I’d recommend running a diagnostic test using WDDLG. If the unit is to fail the test then it would be best to replace it under warranty.

Diagnostic test




hi.i have the same problem i tried WDDLG also stopped in the middle of test.