2 new WD TV player C2H - no video after network setup

Proud owner of the older WD Media Player which still works great, runs all formats. tpurchased (2) new TV Players C2H. Hooked up temporarily to the same HDMI that the old player was using. Powered up, selected English, then picked my home SSID & entered the password and then the TV went black blank. Same happens using the composite video Yellow RCA plug. Same results with the other new C2H, both new thru eBay. Did perform the factory reset, 1 second press on indented button. Someone suggested it maybe an NTSC vs PAL format and to swap with a 10 second reset button press. Please advise. Thank you

Hi @JohnLorens
Please refer the below link of WD TV media player
Title: WD TV End of Support
Link:WD TV End of Support

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: