1TB WD Passport wont detect on XBox One

Have tried everything from most forums and the xbox just wont detect the drive. It works fine on my PC and been formatted to FAT32. Aside from a new cable which im waiting on being delivered any other ideas please. Its driving me mad!!!

Hi,

You can contact WD’s Technical Support about this.

To Contact WD for Technical Support:

https://support.wdc.com/support/case.aspx?lang=en