123_123 -- 5/4/17 -- ts

Post URL: Hard Decision (WD Gold VS WD Black) - #10 by 123_123

Post Text: great… wd replied that they don’t even know what’s better black or gold for gaming and storage and sent me to another “support” website etc

“Thank you for your e-mail. I would like to inform you that you are contacting Western Digital support services and we are handling mostly technical issues with WD devices for commercial issues may I invite you to contact the Western Digital Store and WD Online Store.”

And yes it was a TECHNICAL question!..

Notes: User not satisfied with Support response.

Regards,

Trancer

123_123
042417-11984297
https://na37.salesforce.com/0010P00001peDoe
United Kingdom

TS could have provided specs sheets for user, but were probably told to contact WDStore for product questions. I posted spec sheets for both drives. Solved.