10TB drive shows 1.1tb only

When I install it as SATA at does not show up in BIOS. When I use it with USB device it shows 1.1 tb only.
I hope any one knows how to solve this problem.
I have Sabertooth Z170 motherboard with Windows 10.
kind regards, Jacob.


Well in this case, you may format the drive if you do not have any data in it or you have a backup of the data. Else you can contact data recovery to recover the data. If that wont resolve the issue, maybe you should try contacting HGST’s Technical Support about this.

To Contact HGST for Technical Support