After a little digging I found that this may be an ongoing problem with some users - especially regarding backing up files larger than 50 MB. I found this thread of a couple of years ago that reports a problem very similar to mine.
It will be helpful to me and likely others if someone from WD can confirm that files larger than 50 MB will not be backed up, and whether they will 1.) eventually be backed up or 2.) never. If never, or if I need to back up a couple thousand files individually, then I’ll abandon the SmartWare option and switch back to Windows Backup/Restore.
Not mad - just need information to make an intelligent decision. I feel vulnerable with no backup, Windows or WD, at all.
