I own (among others) a !T WD1001FALS (production date 23 Jan 2010) . MODEL : WD1001FALS-00E8B0
The disk was purchased at 15 April 2010 so it have it for less than a year. The disk was kept in very good condition and not used a lot since it was used for backups
Yesterday and without any other warnings (heat, sounds, delays etc) the disk ceased to be identified by bios / os. It seems that randomly the heads are moving, then parking and the disk stops to cycle. Most of the times the disk is doing absolutely nothing (like it has no power). I already moved it to another slot / cable / pc without any success to actually get the bios recognize it
I had numerous problems at past with other disks but the disks were always visible by bios and with the help of live-linux or hdd data recovery software i always managed to get a backup before the disks going for recycling. This time is different.
I suppose this is a controller (on-disk) issue but I wonder if WD support service can fix that without redirecting me to other vendors or by replacing the disk with another and lose all my data.
I would really appreciate any help.