1 TB external portable HD undetected Mac iOS

WD External Drives External Drives for Mac
1

Hi. I have this hard drive that I have been using for years and suddenly it stopped working and can’t be detected anymore by my MacBook Air (as my Time Machine back up). I tried all the techniques I can find online but it didn’t work. It is running each time I plug it (led light’s ON) but unrecognizable by my Mac, I tried it on my Windows and same thing. 

Please let me know what to do. I am planning to buy a new one and now I am skeptical to get the same brand because this one failed me and lots of my school/personal files had been compromised.

Thanks.

2

Hello,

Make sure the drive is plugged in directly into the computer USB port (back USB if possible). Avoid any extension cords and USB hubs.

3

Thanks for the reply but I do not use any USB hub, the drive is connected directly to the PC’s USB port.