Brother Printer Error Code 70 is a fairly common issue that users encounter, particularly with inkjet models. This error often relates to mechanical problems within the printer, especially issues with the paper feed system or internal components like the purge unit. It can be frustrating, but with some troubleshooting steps, most users can resolve the problem without needing professional repair.
Understanding Brother Error Code 70
Error 70 usually indicates an internal mechanical issue. The most common reasons for this error include:
- Paper Jam or Paper Feed Issues: Something might be stuck in the printer’s paper path. Even small bits of paper or foreign objects can cause this error.
- Obstructed Print Head Movement: The print head may be blocked or obstructed by debris, paper, or dried ink.
- Purging Mechanism Problems: The purge unit, which cleans the print head, could be stuck or malfunctioning.
- Mechanical Wear and Tear: After long-term use, mechanical parts in printers can wear out, causing error messages.
Step-by-Step Troubleshooting Guide for Brother Printer Error 70
Before diving into deeper fixes, try a basic reset of the printer. Sometimes, simply turning the device off, unplugging it from the power source for a few minutes, and restarting can resolve minor issues. If the error persists, follow these steps:
Step 1: Check for Paper Jams
- Turn off the printer and unplug it from the power source.
- Open the printer’s front and back covers. On most Brother printers, the front cover allows access to the toner and paper feed areas, while the back cover gives access to the rear paper path.
- Inspect the paper path for jams. Sometimes, small bits of paper or debris may not be easily visible. Use a flashlight to thoroughly check the entire paper feed system.
- Remove any jammed paper or foreign objects you find. Be gentle to avoid damaging delicate components.
- Check the paper tray to ensure it’s correctly aligned and that the paper is not curled, bent, or stuck together.
After ensuring the paper path is clear, turn the printer back on and see if the error is resolved.
Step 2: Inspect the Print Head Movement
Sometimes, Error 70 occurs because the print head is obstructed. This could be due to paper debris or ink build-up.
- With the printer turned off and unplugged, carefully move the print head manually (if it’s easily accessible).
- Check for any obstructions, like paper or small pieces of debris, that could be blocking its movement.
- If there is dried ink or other debris on the print head path, carefully clean it with a soft cloth or a swab lightly moistened with water or rubbing alcohol.
Be sure not to force the print head to move if it feels stuck, as this could damage the printer.
Step 3: Clean the Purge Unit
The purge unit is responsible for cleaning the print head and keeping it in good working condition. Over time, ink residue can build up in the purge unit, leading to mechanical issues and triggering error codes like 70.
- Locate the purge unit, typically found near the print head.
- Use a soft cloth or cotton swab moistened with water to clean away any dried ink or debris from the unit.
- Make sure the purge unit can move freely without any obstructions.
Step 4: Reset the Printer
If clearing jams and cleaning the print head and purge unit doesn’t resolve the error, resetting the printer can sometimes fix lingering issues. There are two types of resets:
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Soft Reset: Turn off the printer, unplug it from the power outlet, and wait for about 5 minutes before plugging it back in and turning it on.
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Hard Reset (Factory Reset): This varies by model, but typically involves holding a combination of buttons on the printer’s control panel to restore it to its original factory settings. Be cautious when doing this, as it will erase all settings and preferences you’ve configured.
Refer to your specific Brother printer manual or visit the Brother website to find the reset instructions for your model.
Step 5: Inspect for Internal Mechanical Problems
If none of the previous steps resolve the issue, the problem may be due to worn-out or malfunctioning internal components. For instance:
- Drive belt problems: The belts that move the print head or rollers might be worn out or broken.
- Sensor issues: If a sensor inside the printer is dirty or malfunctioning, it could mistakenly detect an issue and trigger Error 70.
- Gears and motors: After extended use, the gears and motors in the printer can wear down or become misaligned.
These problems are more difficult to fix on your own, and at this point, contacting Brother support or seeking professional repair services may be necessary.
Step 6: Firmware Update
In some cases, Brother may release firmware updates to fix bugs and errors. Check if a firmware update is available for your printer model by visiting the Brother support website.
- Download and install any available firmware updates.
- After updating, restart the printer and see if the error persists.
Step 7: Contact Brother Support
If none of the steps above fix the error, it might be time to contact Brother’s customer support for further assistance. They can guide you through more advanced troubleshooting or recommend professional repair.
Preventing Brother Printer Error 70 in the Future
Preventive measures can help reduce the chances of encountering Error 70 or similar issues:
- Regular Cleaning: Clean the printer’s internal components, especially the print head and purge unit, on a regular basis to avoid ink build-up.
- Use High-Quality Paper: Avoid using paper that is too thin, curled, or dusty. These types of paper can lead to jams or mechanical problems.
- Keep the Printer in a Dust-Free Environment: Dust can interfere with the printer’s sensors and moving parts. Regularly clean the area around the printer and cover it when not in use.
- Perform Regular Maintenance: Brother printers typically have maintenance modes or routines you can run to keep the printer in top working order. Refer to the manual for instructions on how to perform regular maintenance.
Conclusion
Brother Printer Error Code 70 can be a frustrating problem, but it is often fixable with some basic troubleshooting steps. Start by checking for paper jams and inspecting the print head and purge unit for obstructions. If these steps don’t resolve the issue, you may need to reset the printer, clean its internal components, or contact Brother support for professional help. Regular maintenance and careful handling of your printer will help reduce the likelihood of this error recurring in the future.
