I tried to update my 1TB Passport SE with the new firmware to hide the VCD, but I seem to have a problem. After I installed the firmware to my drive, I unplugged it and plugged it back in and it wasn’t recognized. The drive won’t mount to my desktop and I can’t find it anywhere. Is anyone else having this problem or is there a way to fix this?
Try download the Firmware update and update it again.
Make sure to unplug the drive from computer, restart the computer before plug in the drive.
If after done this and it is still not recognize.
Try update the firmware from a PC windows machine, using windows link.
Most people are found it working.
I tried the firmware update using Windows XP and it worked fine. I dare not attempt a Firmware update again without WD saying something about this.