I recently done a reinstall of windows 10 on my surface pro 3. Before the reinstall I could access the MyCloud device with no issues but now when I try to access the public folder I keep getting the following
Windows cannot access \(name of clouddrive)
Check the spelling of the name. Otherwise, there might e a problem with yournetwork. To try to identify and resolve network problems, click Diagnose
Error code 0X80070035
The network path was not found
I have been trying solutions from here but to no avail.
How are you trying to access the Public Share? With Windows File Explorer?
Is the Surface Pro 3 connected to the same local network as the My Cloud?
Can you access the My Cloud Dashboard on the Surface Pro?
Can you access the My Cloud using it’s IP address in Windows File Explorer?
Sounds like some sort of Windows configuration issue. Is SMB 1.0 enabled in Windows? The following WD Knowledgebase article explains how to enable SMB 1.0.
Is the Windows 10 Network Location set to Private? If not set it to Private and see if the issue persists.