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This mainly applies to those of us with TV series. When sorting by alphabetical format, a problem arises that results in episodes 2-9 coming after say..episodes 10-19. This is pretty **bleep** incovenient especially when you are trying to binge watch Seinfeld in order and you have to jump pages (which can be a slow process if you've retrieved the metadata for each episdode). Please fix this, that, or provide me a solution which I might have overlooked (I've browsed the forums for one).
I have converted over 100 H.265 (.mp4) Blu Ray Movies and can't play on the WD-TV. The WD 2nd level technical supoort told me that WD current not supporting the H.265 (.MP4) Format. Can WD update their firm ware and start supporting the H.265 (.mp4) This standard is the industry Standard since 2013.
I recently bought the WD TV on the recommendation of a friend who uses his to connect to the Netflix USA service. Imagine my disappointment when I discovered that this feature has been removed from the new HD TV boxes sold outside of the USA. This makes no sense as the main reason people buy the HD TV is to connect to Netflix. The website says they removed some hardware so does that mean it can't even be re-instated with a software or firmware fix? If so, WD should add a big message to the outside of the box of every HD TV sold in Australia (and elsewhere) that "This HD TV does not support Netflix. Do not buy this device if you intend to connect to Netflix." Then you would have far less disgruntled customers.
Rogers and Shaw Cable have released their Netflix equivalent streaming service called Shomi. It would be hella nice to have an app for this service as all new tiers of internet service on both Shaw and Rogers provide free Shomi for two years.
With a free Shomi subscription I can finally cancel my cable and go all out on streaming to my two WDTVs.
After short period of use I realized that has a place for an improvement, little but useful. (Know for sure, more passive unit, much stable operation), these are my remarks.
- Under OPTIONS Menu, or even better, next to the Music Player interface, when the track is playing, it will be useful to see a List of Files (Songs) in current Folder. It will be some type of Play List, much easier to navigate.
Reason: Buttons Next Track (Skip) and opposite on Remote Controler can choose track after or before, one at the time. Mostly we need to have a choice to pick a track few place beyond the current playing track.
- That leads me to the next difficult steps. NOW PLAYING icon open Music Player window, but when I am already in, the BACK button on Remote Controler brings me back to the main screen.
Reason: It is not logical, it is confusing. HOME key has that purpose, "shovel" for everything. I must to "drive" and dig through the forest of steps to rich the Folders, where I was been before, with the music. Reasonable step would be for the BACK button - please bring me back to the list of Folders, not to the Home Screen. (I know, one Step Back after Now Playing is the Home Screen, but it is not pleasent for us - Users.
- Bit Rate is missing for the current song under OPTIONS Menu at the top of the window, together with the Date and Size of File.
- Play List (pls, m3u) created by WinAmp and iTunes is very helpful, but for some reason Music Playback Windowwon't show info about Artist, Album, Genre from the active File(s) (Track) when it is started from the Play List. It is not the case when the File(s) is started directly, related info are vissible.
I'm glad if I can help to improve this little "beast" of unit.
I would like to see the ability to configure/use prior releases of WD Live software.
This means that I'd like to install 2.01.86 to replace 2.02.32. I've experienced numerous issues with 2.02.32 which could easily be explained as "memory leaks" as I've seen posted here. Unfortunately "upgrading" software on a WD Live appears to be a one-way trip to a dead-end. And if a customer experiences serious problems, as I am with 2.02.32, there is no way to install ("downgrade" to) an earlier working version of the software. 2.02.32 won't allow a "downgrade" to 2.01.86, 1.16.13, or 1.15.10. 2.01.86 worked very well for me, but I can't install this earlier software in my WD Live. So I'm now having to live with broken 2.02.32 software with no further "upgrades" scheduled, and so far a long painful wait with no end in sight.
More generally, a customer should have the ability to install and try any released version of WD Live software from the WD Live support web site [http://download.wdc.com/wdtv/wdtvlivegen3_2.01.86.zip], regardless of it being older or newer than what is currently installed. 2.01.86 was stable, meets my needs, and is still running on one of my players.
As you know a big advantage of digital media (CD, DVD, BD) is that, the user can find easily a specific theme, i.e. a song on an audio CD or a specific subject on a DVD or BD without searching the whole media to find it. This is very useful on a BD where you have recorded e.g. instants of a child life or places you visited in a journey, in form of chapters of the BD.
Recently, I bought a WD TV and was dissapointed to find out that it plays the BD(.iso) files without Menus and Chapters though in the official User Manual, page 220, under chapter “Supported Formats” in the first column of the table (file name extension) it is clearly written .iso (BD)! However, menus work very well on DVD folders.
The Service and Support dept where I sent this question stated that the BD menus do not work due to lack of Java on the device (WD TV). Though it seems to be strange to work on DVDs but not on BDs, is it so difficult to solve this discrepancy with an update??
Create a WD Media MarketPlace and Add a 2.5" SATA HDD Removable Slot to the WDTV
Add a slot able to fit a 2.5" HDD with capability of hot-swap/surprise removal technology. By adding HDD storage to the WDTV we will be able to work with a more robust GUI and options for saving user's media to HDD. With a Multi-Media Marketplace enabled WDTV the user can download Hi-RES content (4K-5K) movies directly onto their WDTV equipped with High capacity HDD storage.
This idea is one similar to the popular game consoles (XBOX, PlayStation,etc) except for those consumers who are not gamers, a WDTV with these type of content delivery system with storage can prove to be extremely valuable.