New Idea

Current Firmware - 2.01.86 (12/2013)


Watching a flick, every time I click on the Pause/Play the Information Bar appears. One third of the screen (up to half, because of 'fog' of this Information Bar) is not viewable. I have to press on the OK-button to turn it off.

Seeing the Information Bar  is circumstantial, because I want to enjoy the freeze image. When I want to watch single images I have to click very often the Pause/Play. It causes trouble when I have to see the Information Bar every time.


Why does the Information Bar appear every time I press the Pause/Play or the OK-button? The user should have the possibility to turn off this Information Bar totally that it never appears when clicking on Pause/Play. It is suffice when the Information Bar apppears every time I click the OK-button.


Would be great to have this feature in an upcoming firmware update. :-)

Status: Acknowledged
Idea approved for voting.

Take the current WDTV Live/player add a digital TV Tuner, a 2.5" 1TB HDD, and make it capable of recording in HD.


There are not many options  when it comes to DVR systems, the standard DVRs that cable providers include with service are missing tons of features that WD could easily implement. The DVRs that are worth buying now are too expensive! The recording time is limited this is usually due to low capacity HDDs used in DVRs. Storage upgrades are marked up really high, way above regular HDD prices.


Time to take the WDTV to the next level.


The DVR is the "VCR" of the 21st Century. Give the consumer the power to record and upgrade their own DVR Storage using WD HDDs. Make a WDTV DVR! [WDVR}

Status: Acknowledged

Video thumbnails

Status: Acknowledged
by on ‎07-20-2014 05:15 AM

Make video thumnail files priority over embedded images. Changing/deleteing an embedded thumbnail in a 6+gig video file takes forever!

Afterall... whats the point in having a thumnail file if you're going to ignore it?



Status: Acknowledged

Remote Buttons

Status: Acknowledged
by on ‎06-26-2014 06:55 AM

Getting anywhere on adding volume control for the remote buttons?


Would be a great feature to add in...


I mean, if Andriod can do it - I am sure you can...



Status: Acknowledged
Idea approved for voting.

Add a Search Function

Status: Acknowledged
by on ‎05-27-2014 09:11 AM

When I browse to my movies share on my server it would be nice to have a search function.  I have over 1300 movies and getting to a movie like Mad Max can take a fair amount of time.  Being able to search the files in folders on shares and attached storage would be very helpful.


Thank You.

Status: Acknowledged

Amazon Instant Video

Status: Acknowledged
by on ‎02-23-2014 05:38 AM

Amazon is starting Instant Video in Germany on Feb, 26.


So please add support. Since every Prime-Member gets free accsess, there are quite a lot people 

wo want to use it. 

Status: Acknowledged

Mark File as 'Watched'

Status: Acknowledged
by on ‎01-01-2014 08:05 AM

My apologies if this has been requested before as I have seen it mentioned in another forum. 


A manageable feature to set a file as 'Watched' would certainly be a useful feature. Especially for TV Series. With so many of them available, it is often tough to keep track unless one has an excellant memory or marks it down somewhere. I used to manage the files on a local drive and archive them at my PC. Now I has a NAS system and don't want to delete the ones I've watched. My wife and I now keep a piece of paper by the TV and mark last watched.


The WDTV Live already has a basic feature which in Gallery or Thumbnail View, displays a half circle meaning it's been watched. However, if power is lost to the unit, this info is reset. If one can set favorite rating to a file, it shouldn't be too difficult to set 'Watched' ? I guess another way to manage it would be to put them all into favorites and remove them as they are watched.




Status: Acknowledged
Idea submitted.

Add 4K support

Status: Acknowledged
by on ‎05-15-2014 06:08 PM

Now that 4K TVs and projectors are a reality it is time to add support for 4K video formats to the WD TV live.

Status: Acknowledged

add more supported Hauppauge! winTV stick like Win-TV Black Edition HD

Status: Acknowledged

add Canalplay streaming VOD to WDTV

Status: Acknowledged
by on ‎07-17-2014 02:24 PM

add Canalplay streaming VOD to WDTV a french VOD streaming service



Status: Acknowledged
Idea approved for voting.

I recently bought 2 of these boxes.  Started with one and liked it enough to buy another.  


The things i miss from my old xbmc setup that i think are worth mentioning together because they should all be relatively easy to add are, 


1. A volume control on the remote like in the app as mentioned by others

2. The ability to jump forward/backward while playing back video or music using the left/right/up/down arrow buttons

3. A visualization while listening to music like 'milkdrop'. This one not as easy to add but would be a big improvement. 

4. Some sort of mark noting whether videos have been 'watched' or not. 

5. A gallery view for thumbnails (video especially) would be nice too. 


Thanks WD


Status: Acknowledged

Full Web interface

Status: Acknowledged
by on ‎08-05-2012 02:06 AM

A complete web interface that allows browsing of the media library as well as controlling the device.


I use my WDTV for steaming music during the day and as such don't want to have a huge TV switched on all day, besides which I'm often not in the same room. The ability to remotely control the unit from a networked computer anywhere in the house would be a massive improvement - I wouldn't need to keep switching the telly on and standing in the front room while I selected the playlists...


At the moment the web control is a lame picture of the physical remote control, but if you can't physically see the connected TV this is pretty useless.



(Would also me nice if a folder with only playlists showed up in the media library or under the music section)


Status: Acknowledged
Idea submitted.

Hi , i suggest three energy saving ideas:


1) Add inside the configuration menu an option that enable\disable the "real shutdown" with the standard pressure of the power key(today to force the shutdown we need to keep press for 5+seconds the power key), and not like now that turn in standby mode.

2) Add other power saving option inside the configuration, not the only the shutdown after 3 hours, but for example

10,20,30,40,50,60 minutes or xx minutes

3) When we press the power button the wd TV smp 3°gen goes in standby mode, it is possible to enable a led flashing when the smp is in standby mode? This help the user to acknowledge about the power state of the device (standby or power off)


there is a similar idea about the point 2, the power saving:



Status: Acknowledged

Rotate video

Status: Acknowledged
by on ‎05-28-2014 05:50 PM

I have a bunch of iPhone video that plays upside-down when watched on the WDTV. I would like to see this fixed, or the option to rotate the video added to the options.


Thank you,


Status: Acknowledged
Idea submitted for voting.



Imagine for a second that you have a harddrive with 10 movies on it - then you let WD TV download the info and media thumbs for every one of those 10 movies. For every item (movie) it creates a folder (.#movietitle), a metathumb file (#movietitle.metathumb) AND an XML file (#movietitle.xml). That is additional 3 items for every movie - so 10 movies on the drive become 40 items (folders and files) on the drive.


Then lets bulk this up to a 3TB NAS drive with a 1000 movies... That becomes 3000 items (folders and files) in addition to the 1000 movies. As long as you're just accessing this through WD TV there is no big problem.

But try and open your NAS in Explorer on Windows - holy mother of.... That is a BIG BIG mess!!


My suggestion:

Put all extra files and folders downloaded into one single top-folder - call it WDTVINFO for example... That one folder would cover ALL downloaded media info in any folder/sub-folder on our storage device. (Does it make sence??)


An example:




           - Cartoon()

           - Back to the future.mkv

           - Pirates of silicon valley.mkv

           - .....


           - Trip to Paris()

           - .....


           - Big Bang Theory()

                       - Season 1()

                                  - Episode 1.mkv

                                  - Episode 2.mkv

                                  - ....

                       - Season 2()

                       - ....

           - ....


That way you keep a sleek looking overview when accessing the NAS or harddrive from Windows, MAC or Linux...


Hope you (WD) will make this as it will help a lot in overview of folders...


Best regards

Status: Acknowledged
Idea approved for voting.

Skip rewind

Status: Acknowledged
by on ‎01-15-2012 03:23 PM

Rewind in WD is slow. Should be an option 30, 60 and 90 second skip on remote control.

Status: Acknowledged

Music/Radio Visualization

Status: Acknowledged
by ‎02-27-2014 02:21 PM - edited ‎02-27-2014 02:25 PM

The Clock was a nice addition, but what would really make the box more impressive would be a simple little visualization like this scope/spectrum vis below.  (ideally for me, this exact visualization would be used)


This one as an example is simple, reacts well to the music being played and should be easy to implement (i am guessing).  Playing music sounds fine with the wd smp but looks ugly once the screen saver takes over.  This would really fix that imo.  At song change or press of a button the song info could pop up at the bottom.  

OR, just have the same 'Now Playing' bar that pops up at the top of the main page pop up in the same place on the visualization page so no new graphics/texts need to be made.


I use my 2 boxes for music a lot.  I'm guessing there are many others who listen to a lot of music too who would really appreciate this addition.  

The example pic i used is one of my favorite simple visualizations because it makes use of most of the screen, reacts well to audio and works well for both music and speech (talk radio).  Having a 50" hd tv display a tiny travelling square is kind of a downer. 

Thanks for listening.  Hope to see this soon.  It's at the top of my household's list.


Status: Acknowledged
Idea approved for voting.

I think if hovering over a folder in this view, then the folder.jpg should be displayed on the right hand side of the screen


See attached screen shots


Current look:



Suggested look:



Status: Acknowledged
Idea accepted for voting.


Status: Acknowledged
by on ‎03-29-2014 01:47 PM

Please add support for the Plex media server.

Status: Acknowledged

change video display ratio

Status: Acknowledged
by ‎11-19-2011 12:51 AM - edited ‎11-26-2011 01:31 AM



the way we can zoom and pan when video are displayed is great. But one key feature is mising to be able to change the video playing ratio. it would be great to be able to select to play the video in real size, in full screen, in fit-to-screen or full screen with original ratio (the same way you can select the display format with windows media center). Most of the movie are in a different ratio than 16:9 and when the wd live streaming play them, it adds black area on top and bottom. If we zoom, we lose part of the image on the right and left. Changing the ratio should modify the video display but it could extend the video size to its maximum and fully cover the screen.




Status: Acknowledged
Hi, can you help clarify why the aspect ratio setting in Audio/Video output is not good enough?
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