New Idea

The YouTube Leanback app is particularly bad, but others do it too. Memory and resources are not released after exiting various apps and the WD gets slower and slower and slower until you do a total hard reboot.  Imunerable descriptions of this can be found in the TV products|Live Streaming subforum.

Status: Acknowledged

Pleas Make a New Faster WDTV

Status: Acknowledged
by on ‎09-04-2014 01:25 AM

Although I love the WDTV, the new streaming media technology out there, ex: Roku, makes me feel like I am in the Stone Age with my WDTV.


The WDTV is not too expensive, it is a product I use so much, that I would not have a problem buying a new one about every two years. 


Keep releasing faster a newer technology!

Status: Acknowledged

Idea approved for voting.

I have a couple of WD Live TV and have used them for years. I am also an Amazon Prime member. The issue I have is that WD Live TV does not support Amazon Prime. Also Amazon Fire TV does not support external video sources. What needs to be done to have Amazon Prime on my WD Live TV? Possibly, a firmware upgrade?

Status: Acknowledged

Idea submitted for voting.

I bought the latest WD TV HD Player and there is no Netflix App available. It would be great if the next Firmware would include Netflix.


The product number is P/N WDBPUF0000NBK-00

Status: Acknowledged

Idea submitted for voting.

Bring back Vimeo

Status: Acknowledged
by on ‎09-12-2014 01:51 PM

The Vimeo service was cutted out on last firmware atualization. Could you guys bring Vimeo back? It was the coolest service on WDTV :smileysad:

Status: Acknowledged

Capability to download subs on the fly

Status: Acknowledged
by ‎09-11-2014 12:17 PM - edited ‎09-11-2014 12:19 PM

Not much more to add, title says it all.

I came from a Boxeebox, where i with a few simple clicks, could download subs online, and add to the movie i just started.


I am kinnda shocked that i only have the choice to manually sit on my pc and download sub files...

Status: Acknowledged

Idea revised for voting.

Nice idea to display Flixter / Rotten Tomato ratings, but I have a big problem with it when I browse my videos in List view.  The space for the RT ratings takes away room from the filename, so less of the video title is shown in the browser.  I would love for an options in Setup to turn these ratings off.  Even better would be the ability to Enable or Disable the option on a per folder basis.  Another option would be to move the ratings from the file name to the top of the display, next to the buttons for Sort and Filter, Select Source, etc.  Anyone else agree?

Status: Acknowledged

Current Firmware - 2.01.86 (12/2013)


Watching a flick, every time I click on the Pause/Play the Information Bar appears. One third of the screen (up to half, because of 'fog' of this Information Bar) is not viewable. I have to press on the OK-button to turn it off.

Seeing the Information Bar  is circumstantial, because I want to enjoy the freeze image. When I want to watch single images I have to click very often the Pause/Play. It causes trouble when I have to see the Information Bar every time.


Why does the Information Bar appear every time I press the Pause/Play or the OK-button? The user should have the possibility to turn off this Information Bar totally that it never appears when clicking on Pause/Play. It is suffice when the Information Bar apppears every time I click the OK-button.


Would be great to have this feature in an upcoming firmware update. :-)

Status: Acknowledged
Idea approved for voting.

Amazon Instant Video

Status: Acknowledged
by on ‎02-23-2014 05:38 AM

Amazon is starting Instant Video in Germany on Feb, 26.


So please add support. Since every Prime-Member gets free accsess, there are quite a lot people 

wo want to use it. 

Status: Acknowledged

Mark File as 'Watched'

Status: Acknowledged
by on ‎01-01-2014 08:05 AM

My apologies if this has been requested before as I have seen it mentioned in another forum. 


A manageable feature to set a file as 'Watched' would certainly be a useful feature. Especially for TV Series. With so many of them available, it is often tough to keep track unless one has an excellant memory or marks it down somewhere. I used to manage the files on a local drive and archive them at my PC. Now I has a NAS system and don't want to delete the ones I've watched. My wife and I now keep a piece of paper by the TV and mark last watched.


The WDTV Live already has a basic feature which in Gallery or Thumbnail View, displays a half circle meaning it's been watched. However, if power is lost to the unit, this info is reset. If one can set favorite rating to a file, it shouldn't be too difficult to set 'Watched' ? I guess another way to manage it would be to put them all into favorites and remove them as they are watched.




Status: Acknowledged
Idea submitted.

PDF and TXT viewer

Status: Acknowledged
by on ‎08-29-2014 06:20 AM

A PDF and TXT viewer for the WDTVlive box would be good


atm i have to use screen shots taken from a pdf on a pc and view them as .jpg's on the WD



Status: Acknowledged

Netflix in Germany

Status: Acknowledged
by on ‎09-19-2014 01:49 AM

Hi all,


is it possible to add the Netflix service to a new firmware for the WD TV LIVE HUB?

Since Sept. 2014 Netflix is also possible in Germany. It will be great to have this app on the WD TV LIVE HUB.


Thx and best regards


Status: Acknowledged

Video thumbnails

Status: Acknowledged
by on ‎07-20-2014 05:15 AM

Make video thumnail files priority over embedded images. Changing/deleteing an embedded thumbnail in a 6+gig video file takes forever!

Afterall... whats the point in having a thumnail file if you're going to ignore it?



Status: Acknowledged

I recently bought 2 of these boxes.  Started with one and liked it enough to buy another.  


The things i miss from my old xbmc setup that i think are worth mentioning together because they should all be relatively easy to add are, 


1. A volume control on the remote like in the app as mentioned by others

2. The ability to jump forward/backward while playing back video or music using the left/right/up/down arrow buttons

3. A visualization while listening to music like 'milkdrop'. This one not as easy to add but would be a big improvement. 

4. Some sort of mark noting whether videos have been 'watched' or not. 

5. A gallery view for thumbnails (video especially) would be nice too. 


Thanks WD


Status: Acknowledged

Remote Buttons

Status: Acknowledged
by on ‎06-26-2014 06:55 AM

Getting anywhere on adding volume control for the remote buttons?


Would be a great feature to add in...


I mean, if Andriod can do it - I am sure you can...



Status: Acknowledged
Idea approved for voting.

Full Web interface

Status: Acknowledged
by on ‎08-05-2012 02:06 AM

A complete web interface that allows browsing of the media library as well as controlling the device.


I use my WDTV for steaming music during the day and as such don't want to have a huge TV switched on all day, besides which I'm often not in the same room. The ability to remotely control the unit from a networked computer anywhere in the house would be a massive improvement - I wouldn't need to keep switching the telly on and standing in the front room while I selected the playlists...


At the moment the web control is a lame picture of the physical remote control, but if you can't physically see the connected TV this is pretty useless.



(Would also me nice if a folder with only playlists showed up in the media library or under the music section)


Status: Acknowledged
Idea submitted.



Imagine for a second that you have a harddrive with 10 movies on it - then you let WD TV download the info and media thumbs for every one of those 10 movies. For every item (movie) it creates a folder (.#movietitle), a metathumb file (#movietitle.metathumb) AND an XML file (#movietitle.xml). That is additional 3 items for every movie - so 10 movies on the drive become 40 items (folders and files) on the drive.


Then lets bulk this up to a 3TB NAS drive with a 1000 movies... That becomes 3000 items (folders and files) in addition to the 1000 movies. As long as you're just accessing this through WD TV there is no big problem.

But try and open your NAS in Explorer on Windows - holy mother of.... That is a BIG BIG mess!!


My suggestion:

Put all extra files and folders downloaded into one single top-folder - call it WDTVINFO for example... That one folder would cover ALL downloaded media info in any folder/sub-folder on our storage device. (Does it make sence??)


An example:




           - Cartoon()

           - Back to the future.mkv

           - Pirates of silicon valley.mkv

           - .....


           - Trip to Paris()

           - .....


           - Big Bang Theory()

                       - Season 1()

                                  - Episode 1.mkv

                                  - Episode 2.mkv

                                  - ....

                       - Season 2()

                       - ....

           - ....


That way you keep a sleek looking overview when accessing the NAS or harddrive from Windows, MAC or Linux...


Hope you (WD) will make this as it will help a lot in overview of folders...


Best regards

Status: Acknowledged
Idea approved for voting.

Skip rewind

Status: Acknowledged
by on ‎01-15-2012 03:23 PM

Rewind in WD is slow. Should be an option 30, 60 and 90 second skip on remote control.

Status: Acknowledged

Add a Search Function

Status: Acknowledged
by on ‎05-27-2014 09:11 AM

When I browse to my movies share on my server it would be nice to have a search function.  I have over 1300 movies and getting to a movie like Mad Max can take a fair amount of time.  Being able to search the files in folders on shares and attached storage would be very helpful.


Thank You.

Status: Acknowledged

Take the current WDTV Live/player add a digital TV Tuner, a 2.5" 1TB HDD, and make it capable of recording in HD.


There are not many options  when it comes to DVR systems, the standard DVRs that cable providers include with service are missing tons of features that WD could easily implement. The DVRs that are worth buying now are too expensive! The recording time is limited this is usually due to low capacity HDDs used in DVRs. Storage upgrades are marked up really high, way above regular HDD prices.


Time to take the WDTV to the next level.


The DVR is the "VCR" of the 21st Century. Give the consumer the power to record and upgrade their own DVR Storage using WD HDDs. Make a WDTV DVR! [WDVR}

Status: Acknowledged
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