New Idea
0

Hi,

 

Please can I suggest that you build in support for streaming video content off WD NAS drives to a chromecast via the WD app? This is possible but only by using other apps, which aren't as good as the WD app.

 

Cheers,

 

Steven.

Status: Acknowledged
0

Right now one can only select the number of file versions for all backups on a given PC. 

It would be great if one can select the number of file versions on a per backup basis.

 

For instance I perform a full C: drive backup to an external USB drive once a day. I don't need a large number

of file verions for this.

 

The other backup is a files backup to a mycloud mirror. I am most interested in keeping a large number of

versions on these files. 

 

thanks!

Status: Acknowledged
0

When moving from Smartware to Smartware Pro, you gain the ability to backup to any external USB device, not only WD USB devices.

 

The same is not true about NAS devices, I have a WD My Book World Edition (White Light) 2TB, which unfortunately never got an update to work with Smartware. I think Smartware Pro should allow users to backup to any NAS device, from any manufacturer.

 

Also, it would be great to see more cloud storage options besides Dropbox. I Would love to see OneDrive, Google Drive, Box.

Status: Acknowledged
0

Smartware Pro

Status: Acknowledged
by 3 weeks ago

I hope Smartware Pro should include a facility to purge deleted files.
Please add it to new version of SmartWare Pro

Status: Acknowledged

it would be great, if the mobile app could be secured with the integration of touch ID from apple!

are there any plans to do so in the near future?

 

cheers,

flo

Status: Acknowledged
With this idea you could define The folders that will be in The cloud in The back up. Similar than with WD SMARTWARE forma PC
Status: Acknowledged

Again, I have seen this posted previously but need to keep pushing WD to make the changes.  When photos are uploaded to MyCloud from portable devices using WD Photos (preferably automatically sometime soon!), can you please ammend your software so that the original photo date is retained and not the upload date.  After all, do you honestly know anyone who would want the upload date and not the oringianl date.  Dropbox and iCloud can both do it, surely you can manage it too.  After all, you are selling MyCloud as a personal cloud system but dont provide the simple benefits that the competition do. Come on PLEASE!

Status: Acknowledged
0

WD Photos - auto upload please

Status: Acknowledged
by on ‎01-26-2015 05:40 AM

This is nothing new but just need to pressure WD into making software changes.  I have WD Photos installed on my family's iPhones and iPads to use with my WD 4TB MyCloud.  Currently I use Dropbox and previously used iCloud to automatically upload photos from the portable devices to the cloud storage.  Come on WD, please provide an automatic upload option (with choice of destination folder would be nice too) so that my partner and kids don't need to remember to do it or keep having to ask me how to do it!

Status: Acknowledged
0

Why cant you create a simple file explorer like app for Android and iPhone to allow us to drag and drop files to and from MyCloud? The MyCloud app is one of the most cumbersome apps I own.

Status: Acknowledged
0

It would be a rather good enhancement to the WDMycloud Android App to be able to index by genre, artist, album name. At present only a list of albums indexed by artist appears possible. Using Windows Media Player on a Windows Tablet full indexing is possible on the Music setup on Mycloud 2T device attached to my router.

Status: Acknowledged

Idea submitted for voting.

0

Please could the software use localised date and time formats, not just mm/dd/yy.  It's very confusing when trying to look at backups with the 'wrong' date!

Status: Acknowledged
0

Backup Log

Status: Acknowledged
by on ‎01-14-2015 07:21 AM

I would find it helpful to have the date/time of the last backup listed somewhere when you open the software or, better yet in Quickview.

Status: Acknowledged
0

Right now, the wd software does not offer the option to back up files that are stored in n sd card. Since there are a lot of portables out there that usually lack space in their ssd's or hdd's, many users store their photos, docs etc. in an sd card. I think that it is necessary for the wd software to be able to back up files from the sd card to the wd drive. I consider this as essential and should be included in the very next update.

Status: Acknowledged
0

Evernote in smartware

Status: Acknowledged
by on ‎01-13-2015 01:28 PM

I use 'Evernote' on a daily basis and save a of a lot of info in there. (Photos, notes, web pages, web snippets, Office docs in all formats etc.)

At present my account holds roughly 3,500 of my documents.

I know Evernote save the info but I also know that anything can malfunction so a second copy on the MCM would be a life saver.

 

I know it is apprarantly used by millions around the world and on the iPhone it appears in most send to lists plus it has a web clipper amongst many other things to save a web page etc.

Its popularity is growing and it would be nice to see smartware keeping up with the trend.

 

I have it on my Windows PC, two windows laptops and my iPhone and it syncs them all so I can start on one machine, carry on with another and end with the third and they all show the same info.

 

Again, in smartware I would love to see 'Evernote' as a source and backup target.

 

It would give the Smartware a big lift and ad safety to a lot of people's work..

 

Pete

 

'Leave me in the dark and I will find some light'.

Status: Acknowledged

Google Drive in Smartware

Status: Acknowledged
by on ‎01-13-2015 01:18 PM

My suggestion is:

 

I would like to see Google Drive in Smartware as both a backup source and backup target just like Dropbox is.

 

I personally use Google Drive more than Dropbox and would like to set it as a regular backup job.

 

Pete

 

'Leave me in the dark aqnd I will find the light'

Status: Acknowledged
0

I am using the MyCloud Desktop App.  It is very easy to accidentally drag and drop files and folders to various locations on the drive while navigating this app.   The files are then buried in some unexpected location, and it takes a lot of time to find them again and move them back where they belong.

 

Please consider implementing a "Confirmation" window, so we have an opportunity to confirm or cancel the move before it takes place.   Have this option be a setting that can be turned on or off by the user, since not everyone will want to receive the confirmation window each time.

 

Thank you for considering.

Status: Acknowledged
0

Currently I can't use My Passport Wireless to backup my photos or video by WD Photos.  It is great to add that feature into the WD Photos app.  It helps to sync the mobile device as a backup drive as well as external storage expansion.  Looking forward for this feature!

Status: Acknowledged
0

Add favorites and index

Status: Acknowledged
by on ‎01-02-2015 10:02 PM
To the My Cloud app, add ability to save favorite folders to home screen/start up and add an alphabet index vertically on right side of app for faster scrolling.
Status: Acknowledged

Idea approved for voting.

0

Dear WD Team,
 
I think the iOS app needs an update. As soon as I want to stream an Dolby Digital encoded movie through the My Cloud App, I get no sound. Simple mono or stereo tracks work. Other apps as FileBrowser are doing it, here you can even chose the track language (if there are any) you want. Do you agree? Many thanks.
 
It has only indirectly something to do with my previous post, but I just saw that FileBrowser can even display the cover of music albums! All apps from WD including the iTunes server can't do. Can you check this please as well? Thanks WD.
 
Last request: Can you check if it's possible to get a notification as soon as one other user puts something into the cloud? Thank your for checking.

 

Regards,

 

Hergesheimer

Status: Acknowledged
0

WD My Cloud (4tb version) - Photo Sorting

Status: Acknowledged
by on ‎12-23-2014 07:15 PM
This is similar to another idea posted, but more specific issue is how the drive sorts the photos while using the WD Photo App on iOS devices, currently the drive sorts based on MODIFIED date, that really needs to be changed to DATE TAKEN, makes no sense to sort by modified date. The sort works perfectly fine on the WD My Book Live that drive sorts by date taken.
Status: Acknowledged
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