New Idea
0

Again, I have seen this posted previously but need to keep pushing WD to make the changes.  When photos are uploaded to MyCloud from portable devices using WD Photos (preferably automatically sometime soon!), can you please ammend your software so that the original photo date is retained and not the upload date.  After all, do you honestly know anyone who would want the upload date and not the oringianl date.  Dropbox and iCloud can both do it, surely you can manage it too.  After all, you are selling MyCloud as a personal cloud system but dont provide the simple benefits that the competition do. Come on PLEASE!

Status: Acknowledged
0

This is nothing new but just need to pressure WD into making software changes.  I have WD Photos installed on my family's iPhones and iPads to use with my WD 4TB MyCloud.  Currently I use Dropbox and previously used iCloud to automatically upload photos from the portable devices to the cloud storage.  Come on WD, please provide an automatic upload option (with choice of destination folder would be nice too) so that my partner and kids don't need to remember to do it or keep having to ask me how to do it!

Status: Acknowledged
0

Why cant you create a simple file explorer like app for Android and iPhone to allow us to drag and drop files to and from MyCloud? The MyCloud app is one of the most cumbersome apps I own.

Status: Acknowledged
0

It would be a rather good enhancement to the WDMycloud Android App to be able to index by genre, artist, album name. At present only a list of albums indexed by artist appears possible. Using Windows Media Player on a Windows Tablet full indexing is possible on the Music setup on Mycloud 2T device attached to my router.

Status: Acknowledged

Idea submitted for voting.

0

Please could the software use localised date and time formats, not just mm/dd/yy.  It's very confusing when trying to look at backups with the 'wrong' date!

Status: Acknowledged
0

Backup Log

Status: Acknowledged
by 2 weeks ago

I would find it helpful to have the date/time of the last backup listed somewhere when you open the software or, better yet in Quickview.

Status: Acknowledged
0

Right now, the wd software does not offer the option to back up files that are stored in n sd card. Since there are a lot of portables out there that usually lack space in their ssd's or hdd's, many users store their photos, docs etc. in an sd card. I think that it is necessary for the wd software to be able to back up files from the sd card to the wd drive. I consider this as essential and should be included in the very next update.

Status: Acknowledged
0

I use 'Evernote' on a daily basis and save a of a lot of info in there. (Photos, notes, web pages, web snippets, Office docs in all formats etc.)

At present my account holds roughly 3,500 of my documents.

I know Evernote save the info but I also know that anything can malfunction so a second copy on the MCM would be a life saver.

 

I know it is apprarantly used by millions around the world and on the iPhone it appears in most send to lists plus it has a web clipper amongst many other things to save a web page etc.

Its popularity is growing and it would be nice to see smartware keeping up with the trend.

 

I have it on my Windows PC, two windows laptops and my iPhone and it syncs them all so I can start on one machine, carry on with another and end with the third and they all show the same info.

 

Again, in smartware I would love to see 'Evernote' as a source and backup target.

 

It would give the Smartware a big lift and ad safety to a lot of people's work..

 

Pete

 

'Leave me in the dark and I will find some light'.

Status: Acknowledged

My suggestion is:

 

I would like to see Google Drive in Smartware as both a backup source and backup target just like Dropbox is.

 

I personally use Google Drive more than Dropbox and would like to set it as a regular backup job.

 

Pete

 

'Leave me in the dark aqnd I will find the light'

Status: Acknowledged
0

I am using the MyCloud Desktop App.  It is very easy to accidentally drag and drop files and folders to various locations on the drive while navigating this app.   The files are then buried in some unexpected location, and it takes a lot of time to find them again and move them back where they belong.

 

Please consider implementing a "Confirmation" window, so we have an opportunity to confirm or cancel the move before it takes place.   Have this option be a setting that can be turned on or off by the user, since not everyone will want to receive the confirmation window each time.

 

Thank you for considering.

Status: Acknowledged
0

Currently I can't use My Passport Wireless to backup my photos or video by WD Photos.  It is great to add that feature into the WD Photos app.  It helps to sync the mobile device as a backup drive as well as external storage expansion.  Looking forward for this feature!

Status: Acknowledged
0
To the My Cloud app, add ability to save favorite folders to home screen/start up and add an alphabet index vertically on right side of app for faster scrolling.
Status: Acknowledged

Idea approved for voting.

0

Dear WD Team,
 
I think the iOS app needs an update. As soon as I want to stream an Dolby Digital encoded movie through the My Cloud App, I get no sound. Simple mono or stereo tracks work. Other apps as FileBrowser are doing it, here you can even chose the track language (if there are any) you want. Do you agree? Many thanks.
 
It has only indirectly something to do with my previous post, but I just saw that FileBrowser can even display the cover of music albums! All apps from WD including the iTunes server can't do. Can you check this please as well? Thanks WD.
 
Last request: Can you check if it's possible to get a notification as soon as one other user puts something into the cloud? Thank your for checking.

 

Regards,

 

Hergesheimer

Status: Acknowledged
0

WD My Cloud (4tb version) - Photo Sorting

Status: Acknowledged
by on ‎12-23-2014 07:15 PM
This is similar to another idea posted, but more specific issue is how the drive sorts the photos while using the WD Photo App on iOS devices, currently the drive sorts based on MODIFIED date, that really needs to be changed to DATE TAKEN, makes no sense to sort by modified date. The sort works perfectly fine on the WD My Book Live that drive sorts by date taken.
Status: Acknowledged
0

3 reasons why I am retuning MyCloud

Status: Acknowledged
by on ‎12-13-2014 08:54 PM
1- I cannot auto upload photos from iOS. I have to manually reload. Android users can do this, why not ios.
2- dates of images are changed and exif information lost
3- stores data in public folder, can not privately store images from iOS device.
I bought the device to backup pc files and iPhone images from camera roll. I have to select all each time AND I have make sure device does not close or I switch to another app.

If WD would allow this (like they do #1 on android), I could see keeping the device. Right now, it is a failure. (Posts over the last 2 years does not add confidence)
Status: Acknowledged

When WD Smartware creates a backup, it assigns a meaningless name such as "Volume.474e546.7924....." It would be really nice if this backup could be renamed to something more meaningful such as "Pictures Backup"

Status: Acknowledged
0

(copied from "WD My Cloud & Mobile Apps" branch)

 

Hi there. I bought the WD MyCloud device and it' really nice. But two annoying bugs (features?) of ios app makes it almost useless for me.

1) it doesn't play next track when ios device is locked. How should I listen to my music, with screen is always on? That's absolutely not a model of i-devices usage as players
2) ok, probably I should download my music to i-device and listen it locally. Let's try. Oupsss. It doesn't download folders with content. I wanna listen dozens of audio files and I cannot structure them by folders! What's happening? Why did I buy the WD MyCloud hardware since I cannot use in as remote player?

 

Thanks

 

Status: Acknowledged

Idea submitted for voting.

0

I recently purchased a new Android tablet running Android 5.0 (Lollipop). It only has 16GB of online storage so I bought a 64GB Micro SD card. Unfortunately, I can't write to it. There's a "save file to SD card" feature in the My Cloud app, but it doesn't work.  Even if I move my My Cloud app to my SD card, it still writes my files to the internal memory.

 

Android 5.0 has opened up new APIs so that SD cards are usable. Please utilize these new APIs as soon as possible. I've been using a MyBook Live for years and I have a lot of files on there. I think the apps for iOS and Android have always been good - but this hurdle has to be overcome for me to continue using (and purchasing) WD's storage options.

 

Ideally, it would be great to just tell the app "Sync everything to my SD card no matter where you're installed". It would be wonderful to sync directories from my MyBook Live right to my SD card.  Just restoring the fuctionality of the 'Save file to SD card' command would be a nice start.

 

https://plus.google.com/+JeffSharkey/posts/4kxjY9JFemL

http://developer.android.com/about/versions/android-5.0.html#Storage

 

Thanks for listening!

Status: Acknowledged
0

WD Monitoring software

Status: Acknowledged
by on ‎11-30-2014 04:10 PM

WD must have a monitoring software like samsung magition to all internal drives

this way you can deploy update firmware to the drives and add more features after launch and people can acess this features more easily and see if your hard drive is reaching the end of live

Status: Acknowledged

Idea approved for voting.

0

Search on Mac Desktop WDMYCloud

Status: Acknowledged
by on ‎11-27-2014 08:14 AM

If there was way to add a search engine to theWDCLoud Desktop for Mac - that would be huge!!! Really awesome...

 

Especially if you can do searches for word, pictures, videos, anything advanced... that would be awesome

Status: Acknowledged
Join the CREW

Help us make your ideal products

Let us know how to make our products meet your needs.

Join the CREW at crew.wdc.com

Help us by:

  • Reviewing our products ideas.
  • Identifying your preferences.
  • Trying product user interfaces.
  • Participating in Beta programs.

Referral Code: WDCOMM

Announcements
Please click on News and Announcements for the latest announcements.

For a list of our Idea Exchanges, please click here.

Idea Statuses explained here.
Idea Statuses
Top Kudoed Authors
User Kudos Count
1
1
1
1
1
Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2015 Western Digital Technologies, Inc. All rights reserved. | Trademarks | Privacy | Community Terms of Service | Site Terms of Use | Copyright | Contact WD