New Idea
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I am using my 2tb My Cloud as storage for a considerable number of documents which i access on a regular basis. I also use third party indexers such as x1 and Copernic to find my files on my PC but it appears next to impossible to do full text searches or any kind of information stored in My Cloud. I would be able to live with that if only the iOS app would allow me to reorder files in a directory by their names, dates, sizes or types, as you would with Windows Explorer.

 

I think this is a minor improvement that would go a long way to help users find what they need in massive storage folders.

 

 

Status: Acknowledged
0

Hi,

i have a MB Life and a  my passport. Smartware dosen't support 2 different backup divices!

My Idea is to impliment the possibility of creating different backup schedueles in smartware.

 

Status: Acknowledged
0

This would give users a wider choice of means of access to their NAS device particulary with the poor and even non-existant functionality of WD Photos.  I am sure there are several other third party apps that would be of benefit to WD storage users

Status: Acknowledged
0

Can WD release PC version of WD Photo for uploading photos from PC remotely instead of using WD Smartware. This will make is possible to transfer photos to devics such as legacy devices such as TV Live Hub remotely.

Status: Acknowledged
0

Is it possible to add a app store (like Google Playstore ) or other third party mareket place to download apps or possible to sideload android apps ? Additional apps will increase the utility of the product.                                                                                                                                                                                                                                                                                                                                                            

Status: Acknowledged
0

 I have two WD TV Live hub units at different locations and if I need to transfer data / photos from one unit to another I was wondering if WD My Cloud app can be built as part of built in apps for this purpose (like the built in Youtube app etc). If not any other dedicated app for transfering data between WD devices would be appreciated.

Status: Acknowledged
0

As the title says.  I will not put anything into the public folder as it leaves it wide open for anyone that can connect and browse through it to delete anything and everything.  As admin on my own NAS machine, should I not have total control to change any and all settings/permissions on every share? Especially when it applies to the "Public" share?  For me, it would be ideal to set permission for write only, so people could dump files, manipulate and delete only the files they have uploaded, but they would not have permission to alter files they have not uploaded.  And the same would go with folder creation.   I hope that's clear enough.   Basically I want to be able to set more clear and explicit permissions based on what I, as the admin, decide I feel comfortable with. 

 

Thank you to the Devs for your consideration on this subject.  :smileyhappy:

Status: Duplicate Idea

This Idea has been previously proposed. Please refer to the following link:

 

http://community.wd.com/t5/Personal-Cloud-Ideas/Delete-Public-Share-Folder-or-Restrict-Access/idi-p/...

0

Sometimes I go home from work.  I would like to be able to increase the activity of the Smartware program during those times, I leave the computer on and a slow fan on my MyCloudMirror.

I have been running Smartware for over 2 weeks continously.  I have over 800,000 files and 330 GB to backup initially.

So far it has done approx 120,000 files and 22 GB.

 

I dont know if this is an option, maybe its as fast as Smartware can go.  I know there is a lot of indexing etc.

I have updated to Microsoft .NET framework 4.5.2 and this increased the throughput approx 10%

 

I had the earlier version for another WD hard drive backup and that used to drain the computer resouces so much it wasnt worth using.  The current normal activity of Smartware is probably just about right once the initial backup is complete

 

Status: Acknowledged

Idea approved for voting.

0

The font for the number of files could be increased.  Sometimes I just want to see if the numbers have changed, the small font looks nice, but would appreciate a slightly larger one when I glance at it.

Status: Acknowledged

Idea submitted for voting.

0
Looking to see if WD will develop a video app (similar to the photo app). It would be nice to organize videos and see thumbnails. Even if they added thumbnails for video files in mycloud would be a big help... Also need a way to save/download videos Back to the iOS device... This would help when selecting videos from mycloud and using them in iMovie...<br>As of right now, once you &quot;download&quot; videos within the my cloud app... You can &quot;open in&quot;... iMovie. The problem is this would only work for 1 video... It will not work selecting multiple videos (will only import one). If I could save to iOS device... It would be easy...<br>
Status: Acknowledged
0

Backing up of off-line network mapped drives is not available under WDSmartWare, since the software only supports the backup of locally attached storage and internal drives.
I would like to recommend that future versions of the software will include this capability as I am sure it is needed to many
users as much as to me.

Status: Acknowledged
0
I just had a winder full idea how to definitely improve the usability of the mycloud app.
Wouldn't it be great if the users were able to open download and USE files in the apple formats like numbers and pages the way they are used to do with Microsoft's formats.
Currently the apple files are displayed as folders and therefore useless on any iOS device.

You may also refer to my post here:
http://community.wd.com/t5/WD-My-Cloud-Mobile-Apps/will-pages-and-numbers-files-ever-be-supported/m-...
Status: Acknowledged
0

Can WD add through firmware update WD Photo or WD My Cloud app as part of apps available on the WD TV Live Hub ? The use scenario is to share photos or video between two remote WD TV Live Hub / WD TV Live devices which are directly connected to TV without haveing to use a computer.

Status: Acknowledged

Idea submitted for voting.

0

WD Smartware Pro and mapped network drives

Status: Acknowledged
by on ‎09-17-2014 11:18 AM

Reason I purchased this drive was to backup files on NAS.

 

Dont understand why it doesnt have this functionality.

 

 

Status: Acknowledged
0

Subtitles for Wd MyCloud App

Status: Acknowledged
by on ‎09-16-2014 09:44 AM
The previous version of this app (3.1.2) had a different media player, and allowed you to call up the subtitles embedded in a video. With this new update, the subtitles button is gone. I have emailed WD Support and received the following answer:
 
"The WD My Cloud App for iOS does not include a Subtitles button, since the application, although it allows you to play media files, is not meant to be a media player."
 
WHAT?!?  The drive is a backup system for all types of files, and not being to fully access your files defeats the purpose of the drive. I bought the WD MyCloud drive specifically to use it as a media server, since it is advertised as being used that way. This is, at the very least, deceptive advertising.
 
Please put the subtitles button back in your software. Or, make an app dedicated to being a media player. Not having this button is a disservice to people who bought the WD MyCloud drive.
Status: Acknowledged
0

WD My Cloud apps thumbnail feature

Status: Acknowledged
by on ‎09-09-2014 01:06 PM

The WD My Cloud app should have a thumbnail feature for every platform: Mac, PC, iOS, and Android.

 

Thank you!

Status: Acknowledged

Idea approved for voting.

0

Preserve photo file name option request

Status: Acknowledged
by on ‎09-04-2014 04:08 PM

I just downloaded WD My Cloud 4.0.0 hoping that it would preserve uploaded photo file name but found that it does not. My photos get renamed to WD_XXXX.jpeg. I would like to see WD add an option to preserve file names when uploading photos. I find that when photo names are changed its easy to get dups in my photo collection.

 

Thanks.

 

David

Status: Acknowledged

Idea submitted for voting.

0

I think it would be super awsome if I could see a preview of the Raw files on My cloud.

I would like to download them to a remote computer to edit them some times but I am unable to see a preview of the RAW file.

 

I think all photographers would apreaciate this feature.

Thanks

 

Status: Acknowledged

Idea revised for voting.

0
Many of the tv programs and movies that I've stored on my My Cloud hard drive have 5.1 audio encoded. It would be great if your mobile app player could downgrade that multi-channel audio to stereo sound for tablets and phones. Right now I only get video playback with no audio at all. I've used other video streaming apps, such as VLC, that do have this ability.
Thanks
Status: Acknowledged

Idea approved for voting.

0

My Cloud app IOS playlists

Status: Acknowledged
by on ‎08-15-2014 10:19 AM

I just upgraded the WD My cloud in Windows to version 1.05.40 and was pleasantly surprised to see it reads music playlists. I exported my iTunes playlists to the NAS and the program is then able to play through the playlists. Good job.... Now, this same feature is absolutely neccesary on the IOS app too. 

 

In IOs you have to play songs one by one or try your luck with 3rd party apps, of which I've tried a few and none really does it for me.

 

 

Status: Acknowledged
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