Please can I suggest that you build in support for streaming video content off WD NAS drives to a chromecast via the WD app? This is possible but only by using other apps, which aren't as good as the WD app.
When moving from Smartware to Smartware Pro, you gain the ability to backup to any external USB device, not only WD USB devices.
The same is not true about NAS devices, I have a WD My Book World Edition (White Light) 2TB, which unfortunately never got an update to work with Smartware. I think Smartware Pro should allow users to backup to any NAS device, from any manufacturer.
Also, it would be great to see more cloud storage options besides Dropbox. I Would love to see OneDrive, Google Drive, Box.
Again, I have seen this posted previously but need to keep pushing WD to make the changes. When photos are uploaded to MyCloud from portable devices using WD Photos (preferably automatically sometime soon!), can you please ammend your software so that the original photo date is retained and not the upload date. After all, do you honestly know anyone who would want the upload date and not the oringianl date. Dropbox and iCloud can both do it, surely you can manage it too. After all, you are selling MyCloud as a personal cloud system but dont provide the simple benefits that the competition do. Come on PLEASE!
This is nothing new but just need to pressure WD into making software changes. I have WD Photos installed on my family's iPhones and iPads to use with my WD 4TB MyCloud. Currently I use Dropbox and previously used iCloud to automatically upload photos from the portable devices to the cloud storage. Come on WD, please provide an automatic upload option (with choice of destination folder would be nice too) so that my partner and kids don't need to remember to do it or keep having to ask me how to do it!
It would be a rather good enhancement to the WDMycloud Android App to be able to index by genre, artist, album name. At present only a list of albums indexed by artist appears possible. Using Windows Media Player on a Windows Tablet full indexing is possible on the Music setup on Mycloud 2T device attached to my router.
Right now, the wd software does not offer the option to back up files that are stored in n sd card. Since there are a lot of portables out there that usually lack space in their ssd's or hdd's, many users store their photos, docs etc. in an sd card. I think that it is necessary for the wd software to be able to back up files from the sd card to the wd drive. I consider this as essential and should be included in the very next update.
I am using the MyCloud Desktop App. It is very easy to accidentally drag and drop files and folders to various locations on the drive while navigating this app. The files are then buried in some unexpected location, and it takes a lot of time to find them again and move them back where they belong.
Please consider implementing a "Confirmation" window, so we have an opportunity to confirm or cancel the move before it takes place. Have this option be a setting that can be turned on or off by the user, since not everyone will want to receive the confirmation window each time.
Currently I can't use My Passport Wireless to backup my photos or video by WD Photos. It is great to add that feature into the WD Photos app. It helps to sync the mobile device as a backup drive as well as external storage expansion. Looking forward for this feature!
I think the iOS app needs an update. As soon as I want to stream an Dolby Digital encoded movie through the My Cloud App, I get no sound. Simple mono or stereo tracks work. Other apps as FileBrowser are doing it, here you can even chose the track language (if there are any) you want. Do you agree? Many thanks.
It has only indirectly something to do with my previous post, but I just saw that FileBrowser can even display the cover of music albums! All apps from WD including the iTunes server can't do. Can you check this please as well? Thanks WD.
Last request: Can you check if it's possible to get a notification as soon as one other user puts something into the cloud? Thank your for checking.
This is similar to another idea posted, but more specific issue is how the drive sorts the photos while using the WD Photo App on iOS devices, currently the drive sorts based on MODIFIED date, that really needs to be changed to DATE TAKEN, makes no sense to sort by modified date. The sort works perfectly fine on the WD My Book Live that drive sorts by date taken.