New Idea

I have seen that someone else had this problem. Currently time scheduling is only possible between 00:01am and 11.59pm. This might be good for a normal business but not if you have people working on a different schedule. We need to schedule our WD EX2 from 9am to 2am the next mornig. A new release of this tool would be very appreciated as I an sure we are not the only ones working at nights!

 

Thanks,

 

O.

Status: Acknowledged

Hi

please add firewall apps like iptable or ufw in ex2 to control & restrict access to the device from inside the unit,most, firewall apps are available in most of linux  distributions and don’t have much load on the cpu

 

wireless routers don't support firewall access rules inside the local network over IP

 

for example 192.168.1.1 - 192.168.1.25 access the cloud ,192,168.1.26 - 192.168.1.255 be restricted

Status: Acknowledged

Roku App

Status: Acknowledged
by on ‎12-02-2014 10:58 AM

It would be really cool if there was a WD Cloud app for the Roku players

Status: Acknowledged

Idea submitted for voting.

Plex media server in the apps

Status: Acknowledged
by on ‎09-11-2014 01:57 AM

could you please add Plex media server as app of the ex2?

Status: Acknowledged

Idea submitted for voting.

Hello

 

The usability of the My Cloud / My Book interface would be greatly improved, if:

1) you could add more visibility on Disk Utilisation - Read/Write IOPS/Activity/Operations

2) you could add more on how the storage is used, per Share level (now are even basic infos like Share size missing)

 

more info here.

http://community.wd.com/t5/WD-My-Cloud-EX2/Disk-Activity-Utilisation-and-missing-transparency/td-p/8...

 

thanks

Julius

Status: Acknowledged

The usability of the EX2 interface for backup jobs would be greatly improved, if:

1) you could select multiple dirs to include in one job

2) you could choose to move files (not only copy)

 

more info here

http://community.wd.com/t5/WD-My-Cloud-EX2/Disk-Activity-Utilisation-and-missing-transparency/td-p/8...

 

Status: Acknowledged

Delete Public Share Folder or Restrict Access

Status: In Review
by ‎03-19-2014 10:04 PM - edited ‎04-13-2014 04:36 PM

Having the Public share in WD My Cloud EX4 is a major security flaw. It allows anyone including hackers and criminals in the network to put child pornography into the product. This not only exposes the owner to substantial legal liability, but also causes severe harm to the community. Please regard it as a public safety issue of the product.

 

I would like WD to give the owners of My Cloud EX4 the ability to delete the default Public share or restrict the access to it on the next firmware update.

Status: In Review

The process named "convert" in WD My Cloud EX4 causes severe performance and availability problems as well as unnecessary wear of hard drives. After putting many files into the EX4 unit, the convert process begins to consume CPU 100% and cause many unnecessary I/O activities on the hard drives until the owner reboots the unit.

 

(Update: Firmware 1.02.36 cut CPU consumption down to 40%.)

These severe symptoms have been experienced by many in the community:
http://community.wd.com/t5/WD-My-Cloud-EX4/Why-is-Convert-Process-Maxing-My-CPU/td-p/667863
http://community.wd.com/t5/WD-My-Cloud/Content-scan-never-finishes/td-p/643989

Like many others, I expect EX4 to be a 24x7 reliable storage system with good consistent performance. I do not need media streaming and cloud capabilities. I do not want to waste system resources to have my files analyzed to be classified whether they are videos or photos. I'd be more than happy if EX4 reported 100% of my files classified as "Other" without looking at any of them.

 

Jumpman has made a good point on wdmcserver and thumbnail generation. If you agree, please also vote at http://community.wd.com/t5/Personal-Cloud-Ideas/Please-don-t-create-WDMC-TWONKY-folders/idi-p/693840

I would like WD to provide the owners of My Cloud EX4/EX2 with the Dashboard options to disable the "convert," "wdmcserver," "wdphotodbmerger," and other processes that generate metadata, thumbnails, and hidden folders so that they will never run again on a future firmware update.

Status: Implemented

UPS Settings In GUI

Status: Acknowledged
by on ‎11-07-2014 10:39 AM

I would like to see the settings for the UPS added to the GUI.  I currently have my UPS connected via the USB port on the back of the EX2.  The EX2 will not shutdown until the UPS battery gets to 10%.  This is unacceptable because my UPS like many is prone to a very steep battery fall-off after 50%.  This causes the UPS to go ahead and drop to zero output BEFORE the EX2 can get shutdown.  Because of this I would like to error on the side of caution and be able to tell my EX2 to shutdown as soon as it receives the running on battery message from my UPS. 

 

If you're using a UPS please vote for this!

 

 

Status: Acknowledged

View user connections and active downloads

Status: In Review
by on ‎07-29-2014 05:19 PM

On my EX4 I would like to be able to login to the console and see a screen that shows what users are connected and what files are currently open or downloading. Bonus points if I could set a throttle limit for their downloads so it doesn't kill my crappy upload speeds. 

Status: In Review

After attaching a WD MyBook drive via USB3 port to the EX2, I realized the whole drive becomes a share and that too a public share, allowing all my users coming in from outside to delete stuff there.

 

1. I would like to create shares from specific root directory folders on the USB drive and not the whole USB drive to become a share.

 

2. More importantly, I would like to configure permissions on this share from the attached USB drive. I have friends coming in from outside and I would like to be able to configure who has what access on this share. Without at least this level of permissions, this USB facility on the EX2 is really not secure for most users.

 

3. Finally, I would like to be able to turn ftp ON or OFF on this USB share - just like the shares on EX2 where I can turn ftp ON/OFF individually on the shares. For example, I chose to turn ftp off for the Public share but kept ftp ON my other EX2 shares, and would like to do the same to the USB attached drive share.

 

FYI - I am using a Windows formatted USB (My Book) drive for the USB share.

Status: Unplanned
Thanks for the suggestion. We have already added permission settings to this. There is no plan to change the share method by individual folder in a USB drive.
Please correct the current sort. Example, files ABC 1, ABC 2, ABC 3,... ABC 10, ABC 11 is the listed in order as:
ABC 1
ABC 10
ABC 11
ABC 2
ABC 3
ABC 4
.....

It is not listed sequentially.

Thank you
Status: Acknowledged

Problem:

In the Dashboard (EX 2) it is possible to successfully create user names with capital letters (wich is NOT supported).  If you log off, it will change all letters to small ones, without anyone being notified. -> Problem while loging in

 

This problem is already known to WD support.

Quote: " In fact, when you create the user name with the capital letters, once you save the change, it will revert all capital letters back to small letters. Therefore, it is not possible to login with the user name containing the capital letters.

Example:

If you change the user name "admin" to e.g. "AAAdmin", once you save the change, it reverts back to "aaadmin", Therefore, when you want to log in back to Dashboard, you have to log in with the user "aaadmin" and not "AAAdmin".
"

 

Possible Solution:

- Accept user names with capital letters or

- Display an error message when trying to set an invalid password and reject the change

Status: Acknowledged

BitTorrent Sync for My Cloud EX2/EX4

Status: Acknowledged
by on ‎08-30-2014 07:36 PM

I would like it (and I am sure other people will find use for it too) that somehow we can have BitTorrent Sync as a 3rd party app to install on the My Cloud EX2/EX4:

 

getsync.com

 

I have been waiting for the dropbox app to re-appear but considering that BitTorrent Sync does not connect with a server online and is only syncing with your devices, I think this will make it more like your "own personal cloud".

Status: Acknowledged

add openVPN app on EX2

Status: Acknowledged
by on ‎11-12-2014 09:58 AM

OpenVPN is already running in EX2 to connect to WD servers for MyCloud app functionality... why not opening up for private use by EX2 owners?

Most OSes now support VPN natively, making it easier for consumers to set up their own VPN.

Status: Acknowledged

Please include the ability to make USB shares private.  Currently, USB shares are public and open to everyone.  The NAS is unusable as a shared device unless all users are assumed to have full read/write access to the data on the USB device.  Apparently, previous versions/generations of WD NAS did not overlook this critical feature.  This missing feature seems to be a glaring omission in the EX4.

Status: In Review

rsync on the WD EX2

Status: Acknowledged
by on ‎10-14-2014 07:49 AM

It woul be nice to have rsync daemon on WD EX2

I have a problem if I try to syncronize the folders between Synology NAS and WD over rsync.

So I need the way to transfer/syncronize the files between NASes without downloading it to my PC. So NAS<->NAS not NAS<->PC<->NAS

As I know, on the older WD Cloud product it's implemented already.

Status: Acknowledged

It would be good if the only option for the power saver wasn't to switch off at midnight. The midnight schedule impedes the whole of the next  days schedule

 

 

If you want to run a nightly job it is impossible to schedule as the timings go from 12 AM > 12AM.

 

e.g. I want to run a job that runs from midnight to 2am and switch off but run during the day office hours (7am > 10PM/12AM)

 

Options are :

 

1/ Move left slider right to turn off at 2am = No; Turns off at midnight and on for the rest of the day

2/ Move the right slider to tun off at 2AM = No; Turns off at correct time but...then it's off for the rest of the day.

 

Please add additional scheduler per day 

Status: Acknowledged

Idea approved for voting.

Power Schedule

Status: In Review
by on ‎03-28-2014 06:04 AM

I would like to have power off between 1:00 am and 6:00 am.  The UI has that it must be power off starting at midnight or earlier. 

 

Please update the UI to do this allow power off starting after midnight. 

Status: In Review

Currently on the EX2, we have the ability to create remote backup jobs.  Once created, however, there is no way to EDIT the job.   In order to change any of the parameters on the job, one must delete the current job, and create a new job with the same job name as the one deleted to prevent a new copy of the source data to get backed up to the destination drive.

 

Please add the abiltiy to edit any one of or all the parameters of an existing Backup Job:

 

  1. Add /  remove shares
  2. Change backup "TYPE" from Copy to Synchronize (or visa versa)
  3. Change job from Autoupdate OFF  to Autoupdate ON (or visa versa)
  4. Change the time the job is scheduled to run
  5. Change the frequency - Daily / Weekly / Monthly

 

Status: Acknowledged

Idea submitted for voting.

Join the CREW

Help us make your ideal products

Let us know how to make our products meet your needs.

Join the CREW at crew.wdc.com

Help us by:

  • Reviewing our products ideas.
  • Identifying your preferences.
  • Trying product user interfaces.
  • Participating in Beta programs.

Referral Code: WDCOMM

Announcements
Please click on News and Announcements for the latest announcements.

For a list of our Idea Exchanges, please click here.

Idea Statuses explained here.
Idea Statuses
Top Kudoed Authors
User Kudos Count
10
8
5
4
4
Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2015 Western Digital Technologies, Inc. All rights reserved. | Trademarks | Privacy | Community Terms of Service | Site Terms of Use | Copyright | Contact WD